 Case Studies
Hillyer Riches
Enspire Complete Hosting Solution delivers productivity increases and improved data security, mobility and flexibility to grow to Melbourne CPA firm.
Concord Capital
This case study highlights the benefits that Concord Capital has received from working hand in hand with Enspire as their trusted IT advisor and the rewards resulting from a focus on continuous improvement.
 Testimonials
Norman Same - knp Solutions
 “We have utilised Enspire Australia for our IT Service Support for nearly 6 months.
Following prior ad hoc ‘professional’ support, we feel as though we are now being looked after by a professional organisation and are very thankful that we made this change. Since Enspire have been our IT support partners, we have seen not only a rise in productivity but have also witnessed a greater level of satisfaction from the staff regarding our IT system.
The Enspire staff we deal with show good technical skills, react promptly and have a flexible approach to the services they provide. This particularly suits an accountancy practice such as ours. More importantly, they show respect for our staff whom might not be the most technically proficient IT users.”
Norman Same
knp Solutions
Debbie Ayre - Systems Administrator,
Raeco
 “Enspire maintain our IT infrastructure. As we don’t have an internal IT department, we are guided by Enspire in every way.
Enspire’s service is much better than the company we previously dealt with. Our uptime here is almost 100% which certainly wasn’t the case in the past.
Their knowledge and expertise is far greater and they give us strategic advice to enable us to plan for the future. They are great people. I enjoy dealing with the guys on the telephone. I know I can just pick up the phone and talk about any problems I might have and our engineer is excellent.
I would highly recommend Enspire to anyone. They can handle any size of business whether it’s large, medium or small. I wouldn’t hesitate to recommend them.”
Debbie Ayre
Systems Administrator
Raeco
David Green - IT Manager - Australasia
Ansvar Insurance
 “I first used Enspire in 2003, and have continued a relationship since that time over a number of roles. As a customer, I keep coming back to Enspire because they provide value and service. Importantly, they are as good at knowing what they can’t do as what they can do.
They have a long term view of the industry, and provide confidence that they will be around for the long haul. A strong partnership model and the stability of key staff mean you feel as though they really know you and your business.
As a strategic outsourcing partner, Enspire are the right size for an organisation such as ours. They provide the depth of skills that we need, while at the same time a personal commitment to our business goals.”
David Green
IT Manager - Australasia
Ansvar Insurance
Stephen Riches - Managing Partner
Hillyer Riches
 “We are very happy with the solution Enspire have provided. Enspire are very professional and very dedicated and committed. They have a clear vision as to what they want to achieve and they are proactive.
They understand our business and spent a lot of time early on talking to us to understand us.”
Stephen Riches B. Bus, CA, CPA
Managing Partner
Hillyer Riches
Richard Douglas -
CEO -
Concord Capital
 “Concord has a really good relationship with Enspire. Their people are easy to talk to, they understand our needs and formulate and implement solutions to them which work.
The integration of our telephony and data so that we have only one service provider with whom to deal is something I appreciate every day.
Most of all though, they have a tremendous service culture which we admire and which any organisation would be proud of. Their responsiveness is excellent and it is all done with politeness and good humour.”
Richard Douglas
CEO -
Concord Capital
N D Mason -
Renshaw Dawson Lang Pty Ltd
 “Reliable IT infrastructure within the services industry is critical and there can be no compromise on this.
Our existing SBS server was becoming unreliable. We approached Enspire requesting they provide a cost effective proposal which primarily focussed on minimisation of downtime.
Part of this proposal included 24x7 monitoring of our IT infrastructure. This ensured that when we arrive in the morning there are no surprises and we can resume our work without interruption.
The proposal covered the acquisition and amalgamation of existing servers and monitoring. After a number of discussions this proposal was agreed to in full and subsequently signed off. Since implementation and commissioning we have not experienced any delays or downtime.”
N D Mason
Renshaw Dawson Lang Pty Ltd
Kurt Best -
Phillipsons Accounting Services
"I was sceptical that Enspire MailGuard would live up to the sales pitch, but have been amazed at just how simple and effective it is. It far exceeded my expectations - eradicating our spam issues overnight. "
Kurt Best
General Manager
Phillipsons Accounting Services |
