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business

Avoiding the Unavoidable - Unplanned Downtime

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Avoiding the Unavoidable - Unplanned Downtime

A 2017 survey discovered that 82% of companies have experienced at least one unplanned downtime outage over the past 3 years, with the average number of outages across all sectors standing at 2.

 

Data loss and downtime is costly. Upon experiencing downtime, productivity and customer service are often the hardest hit, giving companies significant and damaging repercussions. Have you ever questioned how much money your business can lose every minute, hour or day? According to analyst firm Aberdeen Group, the cost of downtime can reach up to $260,000 per hour, a cost that is not often quantified amongst businesses.

 

Now more than ever, businesses big and small are embracing cloud technologies to keep up with modern demands. Therefore, applications and workloads within organisations are being transferred across various infrastructures, leaving the infrastructure of businesses in a constant state of modernisation, making it is increasingly difficult for businesses to maintain and develop a Disaster Recovery (DR) strategy.

 

Prevention is key. Often a huge motivator in initiating a DR plan is when businesses are aware of, or have experienced the significant costs involved in suffering downtime.

 

Disaster Recovery as a Service (DRaaS) is the ideal solution to mitigate and prevent any risks and safeguard your data should you experience unplanned downtime caused by power outages, natural disasters or simply, human error. A DRaaS solution enables businesses to easily develop and maintain a plan. We’ve seen people assume all data is securely backed up, only to discover that it isn’t. DRaaS goes beyond replicating data and applications. The level of automation allows DRaaS to keep up with the rapid rate of change and backs up your data with every change, whilst keeping systems available for everyday business operations.  

 

Disaster recovery is a solution that is often outsourced to a third-party provider, exposing businesses to unforeseen areas of strategy to prevent and manage unplanned downtime. As expected, DR and backup often require a lot of time and effort therefore, outsourcing your disaster recovery will provide you with piece of mind, allowing you to focus on the things that matter.

 

To learn more about disaster recovery and how to remain prepared for any unplanned downtime, call our expert team today on 1300 366 394.

 

 

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Being responsive over the Holiday season

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Being responsive over the Holiday season

Looking out for loved ones over the holiday season is important to everyone. That’s why the Enspire support team will be available throughout, ensuring that those in need have a helping hand. Enspire’s core belief is being aware about a problem before clients are aware and have the chance to share the impact of an issue.

With one of the busiest weeks of the year and Christmas now behind us, providing ongoing managed services is key and a service that any successful business values most. Disasters can be catastrophic for any business big or small and are mostly unexpected.

A key factor when choosing your cloud service provider is the reliability and performance of the service team. Enspire’s core value to provide best in class customer service remains key, allowing us to satisfy the ongoing needs of all clients no matter what time of the year.

However, downtime is inevitable and every cloud provider will experience it at some point. It’s how the provider deals with that downtime that counts and what measures they go to avoid such downtime. When considering your move to the cloud, ensure the monitoring and reporting tools on offer are sufficient and can integrate into your overall management and reporting systems.

 

Experience ultimate customer service coupled with bespoke cloud solutions by contacting an Enspire expert today on 1300 366 394.

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Reap the benefits of DaaS

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Reap the benefits of DaaS

Desktop as a Service (DaaS) is expected to grow 29% over the next 5 years. DaaS is a cloud based Virtual Desktop Infrastructure (VDI) that reduces capital expenditure while maintaining centralised desktop control and security, backup and disaster recovery. Ultimately, the cloud based desktop gives business the flexibility to rapidly deploy desktops and applications via the cloud to any device, anytime.

 

For businesses that are foreign to cloud infrastructure, it is important to understand the core features and benefits of adopting Desktop as a Service.

 

Business Expansion

DaaS provides business the ability to recruit new team members on both a national and international level, giving business the opportunity to expand operations into foreign areas. The expansion opportunities supported by DaaS coincide with the Australian Government’s Free Trade Agreements that aim to encourage the growth and expansion of Australian business. Globalisation plays a major role in the world of business, especially in Australia, allowing Australian business to engage with the rest of the world and promote economic growth.

 

Increased productivity

Increased productivity is a topic that is frequently covered as it is a key component of any cloud based computing. It allows for flexible working arrangements for employees, allowing them to work remotely at any time. This also compliments the modern workplace with hot desking, allowing businesses to accommodate a centralised workplace resulting in a reduction in office footprint and ultimately decreasing overhead costs – something that will keep your boss happy!

 

Satisfy Security Compliance

DaaS gives business the capability to maintain security compliances. Cloud service providers understand that clients rely on compliance certificates, regular assessments and audits. Sensitive data will remain secure under any circumstance where business will benefit from daily backups, fully encrypted communication through secure and compliant data centres.

 

Small and mid-sized organisations

DaaS is an ideal gateway for those that have not yet adopted cloud infrastructure. It is also beneficial for organisations that don’t sustain the in house IT resources to manage and deploy physical or traditional virtual desktops.

 

For businesses that find themselves in a position to introduce DaaS, discover Enspire’s GoHosted DaaS flexible solution that will satisfy your business requirements or reach out to an expert on 1300 366 394.

 

 

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The digital workplace

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The digital workplace

It’s hard to grasp the modern workplace and understand where to draw the line between the physical office and the place where work actually happens. Now more than ever, workplaces are increasingly digital, allowing the entire workforce to communicate and collaborate in many new and effective ways, ultimately allowing for productive business relationships beyond the natural work groups, enabling knowledge sharing across the organisation. 

At the EUC 2017 insights, attendees were questioned, “What is your definition of a digital workplace?”- where many attendees agreed that it involves a digital, virtual, paperless and sometimes cloud-based place, platform or environment.
 

Working anywhere, anytime

A VMware report discovered that employees are spending 50-60% of their time away from their desks suggesting that businesses of all sizes are creating digital workspaces, allowing employees to access data anywhere anytime. The key here is that employees expect to work and complete what they need to complete when they want from any location. Mobile access lies under the digital workspace and plays a major role in allowing employees to work remotely, as 71% of employees agreeing to spending 2 plus hours per week accessing company information on mobile devices.
 

New revenue streams

Adopting a digital workspace is not all about providing access to work anywhere anytime. 48% of companies that have successfully implemented a digital workspace or mobility initiatives see improvements in their ability to rapidly bring new revenue streams online. Improving customer loyalty and efficiency in reacting to customer requests and demands with technological advancement, acts as a key factor in increasing revenue, allowing companies to handle and satisfy more customers at any given time. Additionally, mobility adopters have witnessed an average of 150% ROI, with a main cause being increased agility to capitalise on new revenue opportunities.

The digital workplace has now become a must, empowering employees with the latest digital tools to satisfy the modern requirements of the digital workplace. If your business has not yet stepped into an entire digital workplace, the expert Enspire team are immediately on hand to take your business to the next level. Find an expert online enspire.com.au or call 1300 366 394.

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Trends to come in the Cloud

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Trends to come in the Cloud

As the end of 2017 looms, we assess what has occurred and look forward with the aim to predict the future trends ahead. Cloud computing has been part of business operations for quiet sometime now, long enough that we expect significant cloud advancements year after year. IT professionals are now turning their attention to how they can use cloud computing to accomplish business objectives throughout 2018, and what advancements will best suit their business model.

 

Increased cloud storage

Technology is moving faster than we can imagine, giving tech companies a constant battle to keep up with increasing demand across all sectors. With cloud services being a crucial aspect to business functionality, data centres are facing a battle with an urge to increase available storage to meet demands. A Cisco survey estimates that the global storage in data centres is estimated to reach a global storage capacity of 1.1 Zettabytes (ZB), approximately twice the space available in 2017. So, what does this mean for business? For small business, bespoke storage options will become available at much lower rates than 2017, allowing small business to become more agile in storing their data. Businesses that are involved with Big Data will be able to use this increased space to store large data sets, perform analytics on them, and harvest valuable insights into areas such as customer behavior, human systems, and strategic financial investments. 

 

The Internet of Everything (IoE)

The ability to allow humans to interact more intelligently than ever with extreme dependency of machine to machine communication. Cloud computing will have an imperative role in the development of IoE as more complex systems will be created to bridge all communication platforms used by humans. The way humans and machines interact with each other is predicted to dramatically change forever, where machines will have more access to data to expand networking opportunities, allowing pretty much everything to talk to each other. Stay tuned for future reports in this area!

 

A more agile business

An agile business is constantly evolving, and able to adapt to both internal and external factors to meet their customer’s requirements. The future of Cloud computing will allow businesses to be more adaptable than ever. In particularly with increased cloud storage and the introduction of the Internet of Everything, organisations are going to be generating and analysing data like never before, allowing for business to better interact with current and potential clients and become increasingly agile in decision making.

 

With one in three Australian business now running on cloud services and cloud adoption rates on the rise, let your business reap the rewards of what cloud services have to offer to better your business and satisfy your company objectives in 2018. Contact an Enspire expert today on 1300 366 394 or visit our website www.enspire.com.au

 

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How does the Cloud keep up with Black Friday demand?

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How does the Cloud keep up with Black Friday demand?

The migration of consumers shopping online rather than in store continues to rise dramatically year on year. This trend is replicated on one of the biggest shopping days on the calendar, Black Friday, where online sales surpassed $3.34 billion (Deborah Weinswig, Forbes) in 2016 and expected to increase yet again in 2017. So how does cloud infrastructure cope with the high demands in a single day, with other countries capitalising on the American Thanks Giving tradition?

Auto Scaling

Auto-scaling is the cloud computing service feature that has the ability to automatically add and remove computer resources depending upon actual usage. In simple terms, the higher the usage, more unused computer resources will be removed to allow for higher abrupt usage rates. A feature as such is undoubtedly required when an estimated 108.5 million American shoppers alone shopped online over the Black Friday weekend in 2016 (Phil Whaba, Fortune). With market leaders Amazon leading the way in the online shopping sector, traditional retailers are spending billions in online shopping infrastructure to remain competitive, leading to sharper e-commerce performances for retailers. Maintaining optimum cloud performances with features such as auto-scaling is allowing many retailers to boast online sales growth.

Online shopping with cloud infrastructure

Think Black Friday and think massive lines across all shopping centers. With many traditional retailers continuing to invest in online retailing, retailers are giving customers the option to avoid lines and make purchases at the touch of their fingertips. However, online shopping is not all about allowing retailers to avoid lines, its about generating alternative revenue streams and generating new data for innovative thinking, all made possible by the cloud.

 

Ultimately, customers expect a seamless customer experience with no downtime, ultimate efficiency and ease of use. Such expectations are undoubtedly expected on days like Black Friday, meaning cloud infrastructure must keep up with consumers buying more and buying faster, where the cloud must provide accurate inventory records with its real-time data capabilities.  The cloud will make such information accessible for both parties on any device for a more streamlined, integrated process, allowing businesses to calculate how much stock is needed and what has the highest demand on the big day.

The unimaginable on Black Friday

Should the unimaginable occur on Black Friday, where an online retailer may crash, the cloud’s Disaster Recover as a Service (DRaaS) will provide online retailers with fast, real-time asynchronous data replication for true data recovery. Providing retailers have a sustainable partnership with a cloud service provider, a disaster recovery plan should be in place to allow for a smooth recovery under such circumstances.

 

Enspire remain leaders in cloud infrastructure, sustaining a proven track record in disaster recovery and providing optimum cloud services to wide range of diverse corporations.

 

To ensure your business is equipped to keep up with high demands similar of Black Friday, contact an Enspire expert today on 1300 366 394 or visit our website www.enspire.com.au

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